Frequently Asked Questions
What should I do if I am having problems accessing my modules on Canvas?
Contact your programme administration team on FHS-prog-admin@bradford.ac.uk or pop in to see any member of that team on the 1st Floor of Horton A building on campus to ask for help. In the early days of starting a programme or a module the most common cause for IT access issues is when students have not completed all the necessary steps in enrolment, but don’t be afraid to ask for help.What should I do if I am having problems submitting an assignment on Canvas?
Contact your programme administration team on FHS-prog-admin@bradford.ac.uk or pop in to see any member of that team on the 1st Floor of Horton A building on campus to ask for help. Plan ahead so you are not putting yourself under too much pressure just before a deadlineHow do I report an absence?
The link below explains what to do for all our students across the University and includes information for both planned and unplanned absences https://unibradfordac.sharepoint.com/sites/timetabling-intranet/SitePages/ReportingAbsence.aspxWhat should I do if I'm struggling to meet my deadlines or feel that I have performed poorly in an assessment?
During your studies, you might face exceptional circumstances which impact your ability to complete assessments and/or perform at your expected level. This might include, for example, serious illness or personal issues (e.g. bereavement). It is important that you tell someone at the University as soon as you can about any such issues so you can get the advice and support you need. This might be a Module Tutor, your Personal Academic Tutor or your Programme Leader.
Information about what to do when things go wrong and the process for requesting extensions and submitting extenuating circumstances is available at Extensions and Extenuating Circumstances – Information for Students Extensions and Extenuating Circumstances – Information for Students .
Our Student Life team have also produced this guide for students which provides some useful reflective questions for you to consider before submitting a request.
https://unibradfordac.sharepoint.com/sites/student-life-service-intranet/Shared%20Documents/ECs%20and%20Extensions_THINK%20ABOUT.pdfWhat should I do if I am thinking of leaving the module or the programme?
The first piece of advice is to come and share your worries, your Personal Academic Tutor is the best person to help you discuss your concerns and your choices. Some students choose to take a break from their studies as an alternative to leaving altogether.